FAQs
How can we help you?
Frequently asked questions
We ship nationwide using reliable carriers. Orders are typically processed within 2-3 business days. Shipping rates and times vary based on location. Detailed shipping information is available on our Shipping Policy page.
If your plant arrives damaged:
- Record a video clearly showing the damage.
- Send the video to us via WhatsApp at +91 7034 016968 within 24 hours of delivery.
- We’ll either:
- Replace the plant, or
- Refund the full amount, as per your choice.
Please note:
Claims reported after 24 hours of delivery will not be eligible for replacement or refund, as we cannot verify the cause of damage beyond this timeframe.
We cover all physical damages that occur during transit, as long as they are reported promptly.
Your satisfaction is our priority.
Generally, orchids need bright, indirect light, proper humidity, and a regular watering schedule. For specific care instructions, contact us directly.
Shipping charges are calculated based on several factors, including the destination, weight, dimensions of the package. During the checkout process, the total shipping cost will be displayed before you finalize your order. You can get estimate of shipping before checkout.
Orchid flower colors may vary slightly due to tissue culture techniques and screen display differences, affecting shade and vibrancy even within the same type
Have you any question? We're ready to help.